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Find the Technical Support you need

Select your product type in your search query and hit search to find the information you are looking for in the Knowledge Base.

Browse Product Support

Find your product updates, documentation, tutorials and tech notes.

Search the BCD Knowledge Base

Select your product type in your search query and hit search to find the information you are looking for in the Knowledge Base.

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Get the most from BCD products by learning from self-paced online lessons or sign up for a training class.

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Report an Incident

Find information about sales, products, policies, including product registration and product activation.
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Request a Feature

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Live Web Demos

When you call BCD Tech Support with an issue or question, you will get personalized service directly via phone and on screen using Live Web Demos. If you do not have LWD installed on your PC, please download it here.
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Support Highlights

BCD Introduces Clover:
The new tech support newsletter is now available

August Tech Newsletter
The new tech support newsletter is now available
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Contact Tech Support
[E] excel@excelsystems.com
[P] (250) 655-1766
     [7:30 - 5:30 PST]
Current Product Updates
ProGen Plus 8.02 - PG8R029
WebSmart 5.11 - Build 8449
Docu-Mint 6 - DN60R015
DbGen 2.3 - DB23R008
File-Flash Plus 4.20 - FFP40007
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